(From Blanchard Valley Health System)

At Blanchard Valley Health System, we care about patient safety, both in the office and online. Please be aware of scam phone calls posing as BVHS associates.

These scams may:

-Mention denied insurance coverage

-Ask for sensitive information, like a social security number, over the phone

-Use filler words, like “um,” in the recording to sound more realistic

Please confirm that any phone numbers contacting you regarding your care at BVHS are from your provider’s office before giving any information to them. If you are unsure if a number is associated with BVHS, visit bvhealthsystem.org/find-a-doctor and search for your provider or practice to view their contact information.

The BVHS business office may contact patients or guarantors to follow up on insurance coverage, denials, or collections, which may include the need to validate your information. In these scenarios, the call will come from our business office phone numbers, 419.423.5310 or 800.867.4820.